Effective Date: June 01, 2026

Last Updated: June 18, 2026

These Terms of Service (“Terms”) govern your use of the Nie’s Pharmacy website, patient portal, mobile application, communications, prescription services, refill services, payment features, and related pharmacy services.

By using our website, portal, application, or pharmacy services, you agree to these Terms.

1. About Nie’s Pharmacy

Nie’s Pharmacy is a licensed pharmacy that provides prescription fulfillment, pharmacy support, refill coordination, and related pharmacy services in jurisdictions where it is licensed, authorized, or legally permitted to operate.

Nie’s Pharmacy does not provide services in every U.S. state or jurisdiction.

2. Jurisdictions Served

Nie’s Pharmacy currently provides pharmacy services only in the following jurisdictions:

Arizona, Colorado, Florida, Hawaii, Indiana, Kentucky, Maine, Missouri, Montana, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oregon, Pennsylvania, South Dakota, Tennessee, Utah, Wisconsin, and Wyoming.

Nie’s Pharmacy does not accept payment for, dispense, or ship prescription medications to any state or jurisdiction not listed above.

Availability of services may depend on:

• Pharmacy licensure
• State pharmacy rules
• Medication type
• Controlled substance restrictions
• Sterile medication requirements
• Prescriber licensing requirements
• Valid prescription requirements
• Shipping restrictions
• Insurance or payer requirements
• Other applicable laws and regulations

Nie’s Pharmacy reserves the right to refuse, cancel, or limit any prescription request, payment, refill, or shipment that is not permitted by applicable law or pharmacy policy.

3. Prescription Requirement

Nie’s Pharmacy only dispenses prescription medication pursuant to a valid prescription issued by a properly licensed prescriber.

We may verify prescriptions with prescribers, request additional information, refuse to fill a prescription, or cancel a prescription request where required or permitted by law, professional judgment, safety concerns, or compliance requirements.

Submitting a request through our website, portal, application, phone, email, or other communication channel does not guarantee that a prescription will be filled.

4. No Medical Diagnosis or Emergency Services

Nie’s Pharmacy provides pharmacy services. Unless specifically stated otherwise, information provided through our website, portal, application, or communications is for pharmacy-related informational purposes and does not replace medical advice, diagnosis, or treatment from a licensed healthcare provider.

For medical emergencies, call 911 or seek immediate emergency medical care.

5. Patient Responsibilities

By using Nie’s Pharmacy services, you agree to:

• Provide accurate, complete, and current information
• Use your legal name and correct contact details
• Provide accurate shipping and billing information
• Notify us of allergies, medication changes, medical conditions, or safety concerns
• Use medications only as prescribed
• Contact your prescriber or pharmacist with medication-related questions
• Keep account credentials confidential
• Not misuse the website, portal, application, or pharmacy services
• Not attempt to obtain medications unlawfully or through false information

Nie’s Pharmacy is not responsible for delays, errors, or safety issues caused by inaccurate or incomplete information provided by a patient, caregiver, prescriber, or third party.

6. Payments

Payment may be required before prescription fulfillment or shipment.

Nie’s Pharmacy will not knowingly accept payment for prescriptions that will be shipped to jurisdictions where we are not licensed or legally authorized to operate.

If an order, refill, or prescription request cannot be fulfilled due to licensing, legal, prescription, safety, inventory, payment, or compliance reasons, Nie’s Pharmacy may cancel the transaction and issue any applicable refund in accordance with our policies and applicable law.

7. Shipping and Delivery

Nie’s Pharmacy ships prescriptions only to jurisdictions where it is licensed, authorized, or legally permitted to ship.

Patients are responsible for providing a complete and accurate shipping address.

Nie’s Pharmacy may refuse or cancel shipment if:

• The shipping address is outside our approved jurisdictions
• The medication cannot legally be shipped to that location
• The prescription is invalid, expired, incomplete, or unverifiable
• Additional prescriber or patient information is required
• Payment cannot be verified
• The medication is unavailable
• Shipment would violate applicable law or pharmacy policy

Delivery times are estimates and may be affected by carrier delays, weather, holidays, address issues, medication availability, regulatory requirements, or other factors outside our control.

8. Controlled Substances and Restricted Medications

Certain medications may be subject to additional legal, regulatory, prescriber, verification, documentation, identification, monitoring, or shipping requirements.

Nie’s Pharmacy will only dispense controlled substances or otherwise restricted medications where permitted by applicable law and where Nie’s Pharmacy is properly authorized to do so.

Nie’s Pharmacy reserves the right to decline to dispense any medication based on legal requirements, professional judgment, patient safety, prescription validity, or compliance considerations.

9. Patient Portal and Mobile Application

Nie’s Pharmacy may provide access to a patient portal or mobile application.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You agree not to:

• Share your login credentials
• Access another person’s account without authorization
• Upload false, misleading, unlawful, or harmful content
• Attempt to bypass security controls
• Interfere with the operation of the website, portal, or application
• Use the system for fraudulent or unlawful purposes

Nie’s Pharmacy may suspend or terminate access to the website, portal, or application if misuse, security risk, fraud, or unlawful activity is suspected.

10. Communications Consent

By providing your phone number, email address, mailing address, or other contact information, you authorize Nie’s Pharmacy to contact you regarding pharmacy services, prescriptions, refills, payments, shipping, account activity, compliance, customer service, and related matters.

Communications may occur by phone, voicemail, SMS/text message, email, portal message, mail, or other available methods.

Standard message and data rates may apply for SMS/text communications. You may opt out of certain non-essential communications, but we may still contact you regarding active prescriptions, legal notices, safety issues, account matters, or pharmacy operations.

11. Privacy and HIPAA

Your use of Nie’s Pharmacy services is also governed by our Privacy Policy and, where applicable, HIPAA privacy practices.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information and PHI.

12. Website Content

Website content is provided for general informational purposes and may be updated at any time.

Nie’s Pharmacy does not guarantee that all website content is complete, current, or applicable to every patient situation.

Medication-related information should not be used as a substitute for advice from a licensed pharmacist, prescriber, or other qualified healthcare professional.

13. Intellectual Property

All website content, branding, logos, text, graphics, design elements, software, and other materials are owned by or licensed to Nie’s Pharmacy unless otherwise stated.

You may not copy, modify, distribute, reproduce, or use our content for commercial purposes without prior written permission.

14. Prohibited Uses

You may not use Nie’s Pharmacy services to:

• Violate any law or regulation
• Submit false or misleading information
• Attempt to obtain medication without a valid prescription
• Impersonate another person
• Interfere with pharmacy operations
• Attempt unauthorized access to systems or data
• Upload malicious code or harmful content
• Engage in fraud, abuse, or misuse
• Resell medications
• Ship medications to unauthorized jurisdictions

15. Refusal, Cancellation, or Limitation of Services

Nie’s Pharmacy may refuse, cancel, delay, or limit services when necessary or appropriate, including where:

• A prescription cannot be verified
• The prescription is not valid
• The medication is not appropriate or available
• The patient or shipping address is outside approved jurisdictions
• Payment cannot be processed
• Fraud, abuse, diversion, or misuse is suspected
• Additional information is required
• Fulfillment may violate law, regulation, payer rules, or pharmacy policy
• Pharmacist professional judgment determines dispensing is not appropriate

16. Disclaimers

Nie’s Pharmacy provides services in accordance with applicable pharmacy laws and professional standards.

To the fullest extent permitted by law, Nie’s Pharmacy does not guarantee uninterrupted access to the website, portal, application, payment systems, shipping carriers, or electronic communications.

We are not responsible for service interruptions, third-party carrier delays, incorrect information submitted by users, prescriber delays, payer delays, or circumstances outside our reasonable control.

17. Limitation of Liability

To the fullest extent permitted by law, Nie’s Pharmacy and its owners, officers, employees, contractors, vendors, and affiliates will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of our website, portal, application, or services.

Nothing in these Terms limits liability where prohibited by law.

18. Indemnification

You agree to indemnify and hold harmless Nie’s Pharmacy and its owners, officers, employees, contractors, vendors, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of our services, violation of these Terms, violation of law, or submission of inaccurate or misleading information.

19. Changes to These Terms

Nie’s Pharmacy may update these Terms at any time. Updated Terms will be posted on our website with a revised “Last Updated” date.

Continued use of our website, portal, application, or pharmacy services after updates means you accept the updated Terms.

20. Contact Information

Questions about these Terms may be directed to:

Nie’s Pharmacy

Address: 11745 Madison Pike, Independence, KY 41051

Phone: 859-356-3941

Email: privacy@niespharmacy.com

Website: niespharmacy.com